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Melissa Miller
Courtesy of City of Hickory

Former Hickory Finance Officer Retiring Following Nearly 30 Year Career

After nearly 30 years of service with the City of Hickory, former Finance Officer Melissa Miller is set to retire on August 1.

Miller started working for the City of Hickory in April 1995 as a Customer Service Representative in the Collections Division of the Finance Department. She was promoted to Senior Customer Service Representative in July 1999, to Accounting Technician Payroll in October 1999, and to Accounting Technician Accounts Payable in April 2000. She became the Billing & Collections Manager in September 2005.

With a strong knowledge of accounting and the financial processes within the City of Hickory, Miller was promoted to the leadership role of Finance Officer in March 2012. She held that position until earlier this year when she transferred to work full time on the City’s conversion to Tyler Technology Enterprise ERP software up to her retirement date.

During her 12-year tenure as Finance Officer for the City of Hickory, Miller managed the Finance Department and maintained accurate financial records in compliance with governmental accounting standards. Notable achievements during this period include managing the financial responsibilities associated with the City’s $40 million bond referendum passed in 2014, publishing the City’s first Popular Annual Financial Report (PAFR) in 2022, and earning multiple awards for accounting excellence.

The City of Hickory received its first Triple Crown Award from the Government Finance Officers Association (GFOA) for Fiscal Year 2022. GFOA’s Triple Crown is a prestigious award which recognizes governments that have received GFOA’s Certificate of Achievement for Excellence in Financial Reporting, Popular Annual Financial Reporting Award, and the Distinguished Budget Presentation Award. With the last completed audit, the City of Hickory received GFOA’s Certificate of Achievement for Excellence in Financial Reporting Program for its 28th consecutive year.

Miller holds a bachelor of arts degree in Accounting with a minor in Computer Information Systems from Lenoir-Rhyne University. She is a Certified North Carolina Local Government Finance Officer and an active member of several professional organizations, including the Government Finance Officers Association (GFOA), North Carolina Government Finance Officers Association (NCGFOA), and North Carolina Local Government Investment Association (NCLGIA).

[News release from City of Hickory]