To help prevent unexpectedly high utility bills during winter and summer months, the City of Morganton is offering a Budget Billing program for city utility customers. Budget Billing allows customers to make fixed monthly payments throughout the year.
When customers enroll in Budget Billing, staff reviews the customer's utility history for the past year, calculates the monthly average and sets that amount as the customer's fixed monthly payment. The amount is based on previous usage and is not negotiable.
Customers can enroll in Budget Billing from June through August. To get the most benefit from the program, customers should enroll in June. The Budget Billing cycle runs from July 1 through June 30. In June, customers will receive a credit if they use fewer utilities than calculated or they will have to make a payment if they use more utilities than estimated.
To qualify for Budget Billing, a customer must have been a City of Morganton customer for at least one year; they must have always paid bills on time; and they must never have written a bad check to the city.
Customers currently enrolled in Budget Billing will receive a letter before the start of the new yearly cycle informing them of their new budget bill amount. Current Budget Billing customers must sign and return the letter to stay enrolled in Budget Billing.
For more information, call 828-438-5244.